Please complete ‘Refund/Exchange Form’ and send it to us together with the defect item (s) at respective outlet.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
RefundsOnce your return is received and inspected, we will contact you either by email/phone call to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your application is approved, then your refund will be processed, and we will notify you once payment is ready.
Late or missing refunds If you haven’t received a refund yet, please contact us at firstname.lastname@example.org
Sale itemsOnly regular priced items is eligible for refund or exchange, unfortunately sale items cannot be refunded or exchanged.
*** We reserve the rights to make amendments to this policy without prior notice. Please call us if you have any queries about refunds or exchanges. We will be happy to attend to you.
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